megan avery and….

my web 2.0 class @ FSU

week 3 questions

1. what uses might a collaborative wiki or blog have in your chosen (current or desired) work environment? How would they support learning and/or performance?

i’ll go with desired since right now since i’m just beginning to work this into the current internship that i have. i see so many uses for a wiki or blog. for one information information information. i love it when people share things they’ve found in their travels online. or when they just talk and ask questions and discuss. so a huge benefit to either of these technologies is the chance to learn something from another, and to extend the dialogue. i’ve found so much information and help from other user forums/blogs/wiki’s myself, that i can see that there is potential in any given community.

in terms of learning and then performance, or applying what you are learning, a major way it can help is through a reflective component. also blogs/wikis/forums/whatever keep a record indefinitely. a record that anyone can access. so the chance to see things evolve, and of course to journal about what you are learning, i think is critical to that self-awareness and meta-cognition. it seems also rather critical in judging the worth of any endeavor.

3. What would be the design and implementation challenges if management tried to do this? What would be the design and implementation challenges of a user-initiated effort?

convincing people that it’s worth their time! as shirky states, ‘do they care about it?’ so yes, this front end creating ‘buy in’ is where a management lead effort seriously needs to do it’s part. but even before that, just BEING the type of environment that involves everyone in these collaborative ways seems to be the wiser move. it’s easier to lead people by example, so this planned strategy should be in place even before you begin.

also, of course another key part to design by management is the self-reflective component. people are busy, we all are, and giving people the time to sit and think/write/and discuss about things needs to be built into a system. it’s essentially another version of the ‘feedback’ needed to sustain it. so communicating that concept is another huge part of implementation. it’s also a challenge because people don’t like to be compelled to do things, which is what is paradoxical about endeavors like this. but creating those ‘meta-cognitive’ moments is integral.

in terms of a user-initiated effort, challenges that would arise would be motivational. though i didn’t mention it above specifically, i think the self-reflective component is key to maintaining motivation, regardless of who sets things up, management or user. but definitely more so with user-initiated. if an effort is user-initiated, then that motivational issue should be solved by the users, if it even is an issue. so what can i do, assuming i’m in a roll that requires me to do something? well, be a user for one. find things that matter to you, and address/interact. this point should have been stated at the very beginning, since really this is what all of this is about: be that user.

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